General Questions
Inquiries about our solutions for wholesalers.
1. What is the price of an WeShop App solution and what are the obligations associated with it?
The cost of an WeShop solution varies based on your specific needs. You can find the prices for each product (WS Manager, WS Seller, WeShop, WS Manager) on their respective product pages. The commitment period for the solution is 12 months.
2. Is your subscription set to renew automatically?
Our customer service will reach out to you one month before the anniversary date to ask for your permission to renew. There is no automatic renewal process in place.
3. Is there an update for the application available? If there is, is there a cost associated with it?
Our packages include upgrades, so there is no need to pay extra for them.
4. What should I do if I encounter a technical issue with my WeShop APP?
When you first start using WeShop APP, you will be assigned a personal contact who is available to assist with your development and resolve any issues that may arise. Our service is customized for each client, so if you have any challenges, simply reach out to your contact and they will handle everything for you.
Advanced questions
Advanced FAQ for the use of WeShop.
1. Can WeShop APP solutions be used on all smartphones?
Our wholesale apps can be found on both the Apple Store and Play Store and are compatible with the latest versions of smartphones. This means that they can be easily accessed on any smartphone from the past few years.
2. Can the WeShop APP be accessed in all countries and at any time of the day?
Our solutions are accessible globally, and we offer them in numerous languages. We are constantly working on adding new translations. We have achieved a 99.99% connectivity rate over the past 3 years.
3. Is WeShop APP applicable to my business, even though I am a wholesaler outside of the fashion industry?
Our solutions may be of interest to wholesalers who need to manage their stocks, monitor their performance, enter their product catalogues, or sell remotely. All wholesalers are welcome.
4. When will my WeShop Exclusive application be ready to use?
On average, it takes about 3 weeks from the moment you provide the necessary information for us to create the application. However, this timeline can be affected by the processing speed of the app store we use, which can take anywhere from 2 weeks to a month. Overall, we estimate an average of 3 weeks for the entire process.
Permitted multi-use
Our company has been providing ERP management software to fashion wholesalers since 2019. We consistently work to improve our WeShop APP solutions by listening to our clients' needs and expectations. You can find out more about these satisfied customers by reading their stories on our website.
1. Can I share my products on Whatsapp or social media platforms through the app?
Certainly, that is the whole benefit of our solutions. You have the option to share your catalogs on Whatsapp, via SMS, on Facebook.
2. Am I assured that my data is secure and protected?
The WeShop APP ensures complete security for your data by storing it in private, encrypted locations.
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